Shipping policy

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Shipping & Delivery Policy

We aim to prepare and deliver your beautiful keepsakes as quickly and smoothly as possible.

Processing Time

All orders are carefully prepared, personalised, and dispatched within 1–3 working days.

Delivery & Timelines (UK)

We proudly offer Free UK Shipping via Royal Mail 24 Tracked on all orders.

• Delivery Time: Typically arrives within 1–2 working days after dispatch.
• Total Estimated Time: Most orders arrive at your door within 2–5 working days from the moment you place your order.

Gift-Ready Packaging

Rest assured, all items are securely packaged and arrive in a beautiful, gift-ready jewellery box—completely perfect for gifting straight to your loved one.

Delays & Support

While Royal Mail 24 Tracked is incredibly reliable, delivery delays can occasionally occur during exceptionally busy postal periods or due to adverse weather.

If your order hasn't arrived within 6 working days of receiving your shipment email, please reach out to us directly at hello@lovelykeepsakes.co.uk and we will track it down for you immediately.